A step-by-step guide on how to assess cognitive ability
Cognitive ability tests are used to predict candidates’ future job performance. There is usually a time
limit built into the test that forces them to think quickly; thus, reflecting the need to make several quick
decisions in a short span at the workplace.
The questions presented to the candidates are typically short and multiple-choice, made up of logic
puzzles, math problems, or reading comprehension questions. The test is usually not very difficult and is
designed to be finished within 10-30 minutes.
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Hiring is a tough job; the recruiters have to strike a balance between the right candidate, shorter
recruiting processes, and ROI. Sometimes, only a few are chosen from hundreds, and the whole recruiting
process becomes exhaustive. Hence, while hiring someone new, recruiters need certainty that the candidate
is the right fit for the job role and will deliver results. However, they need support to assess if a
candidate will make effective decisions under stress or if they possess the required problem-solving skills.
The cognitive ability tests are skillfully and meticulously designed to answer these questions and equip the
recruiters well.
Leading psychologists believe that cognitive ability is the only best predictor of job performance,
and it should be a common practice in the recruitment process. Candidates with higher scores in cognitive
ability tests are more likely to complete their training successfully, learn and absorb new knowledge on
the job faster, and adapt more quickly to the ever-changing work environments. Additionally, cognitive
ability is correlated with reasoning and problem-solving, so professionals with higher levels of cognition
tend to be more skilled at making decisions and finding the most efficient solutions to complex situations.
So, we’ve created a step-by-step guide to hiring using cognitive ability tests here:
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Use universally approved assessment
Ensure that the evaluation your company is opting for can tell
clearly if a candidate can problem-solve and has a short learning curve. Only knowing about their
abilities to specific tasks isn’t adequate if the candidate needs to adapt quickly.
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Be transparent with candidates
It’s a good idea to convey why the company uses cognitive ability
assessments in its hiring process. They will be more comfortable knowing how the recruiting teams
will collect and use the data derived from the test scores. They will understand the impact it will have
on the selection process.
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Choose the correct cognitive ability tests
It is essential to align the cognitive ability tests
based on the role’s needs. For example, if a role involves lots of conversation over an email, one
could opt for the reading comprehension test.
You can learn more about mapping job roles and cognitive ability assessment in section 5.
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Create a criterion
The candidates’ cognitive ability scores will be much more insightful if there’s
a baseline to compare them to. It’s recommended that the company relays these tests to its existing
high-performing employees and use their scores to create a criterion for what a qualified candidate
seems like.
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Mix and Match the tests
Speed up the screening process using the cognitive ability assessments and pair them with a role-specific test to identify the candidates most suitable for the desired position.
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Assess the results
Be sure to evaluate each candidate in regards to the criterion. If a candidate is too far below it, consider excluding them and if they meet the criterion, consider calling them for an interview.
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Use the scores as guidance
This is a crucial step for recruiters. Even if a candidate gets an excellent score on the cognitive ability test, it is not a guarantee of him/her being the most suitable candidate. Recruiters must use these scores as guidance to make an informed decision while hiring.
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Interview the qualified candidates
While interviewing the selected candidates, if the test results suggest any particular weak or strong points, consider asking questions that go in-depth in those areas. One can also follow up on any weak points with their job references from previous employment.
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Make a decision
Use a combination of cognitive ability test results, other assessments, interviews, and reference checks to decide on the candidates.
- Update your criteria
Over time, keep assessing the high performers’ test scores and adjust the criteria. The more the data points, the finer the output.
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Use automation to the advantage
Organizations that automate the assessment process reap more significant
benefits. Automation eases the process a lot when, for instance, recruiters need to identify role-specific tests.
It also offers pre-designed reports that recruiters can quickly refer to for identifying high-performers. Moreover,
automation allows the recruiters to customize and combine multiple tests based on the tested job roles.
Benefitting the company with more refined results and quality hires, giving a competitive advantage on others.
Dos and Don’ts: Cognitive ability testing tips
While cognitive ability tests are a productive tool, they have to be used as part of an intelligent hiring process. The tests on their own will provide valuable data, but how that data is used is the most critical part. Here, the recruiters can note down the best practices or the common pitfalls while using the cognitive ability assessments.
Do's
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Test transparently
Candidates deserve to know about the tests they are to perform, the data being collected from them,
how their test scores will impact the final decision, and how this data may continue to be used
after being hired. It is essential to be transparent to avoid any possible legal or privacy issues.
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Use the test results
It is common not to use the cognitive ability test results and value the long resume of past
accomplishments or the interview results more. It is vital that recruiters use the test results
in tandem with all other assessments and not exclude them only because of an impressive resume or
how the interview went.
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Distinguish the adverse influence
Use cognitive ability tests as only one element in the hiring process and combine it with various
other selection criteria, controlling the system’s odds of bias. Do the calculations regularly, such
as tools calculating the selection rate for all applicant subgroups (whether that’s race, gender, or
another category) by dividing the number of candidates who do reasonably well in the cognitive
ability tests by the total number of applicants from that group. The calculations and analysis
derived from these will tell if there’s any systematic bias hidden inside the standardized test.
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Give a great experience to the candidates
Employers can curate tests that include a flavor of their brand and culture, helping the
candidates to understand more about the company they’re looking to join. Communicating through
brands also attracts top talent. Moreover, the overall experience of testing matters a lot to the
candidate, and recruiters need to make it a priority as well. It affects how positively they view
a potential employer. Today, many candidates themselves are proactive about going through an
assessment as that’s a way to understand the role and culture before joining a company.
Don’ts
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Be discouraging or scary
Candidates usually find the recruitment process daunting. But the tests are not meant to scare
them off. Hence, it becomes the recruiters’ job to make candidates feel at ease. Recruiters must
talk freely and positively to make them comfortable.
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Rely solely on cognitive ability test results
The test results are an essential element of the hiring process, but it is common to use them as a
sole selection criteria. The cognitive ability tests give more imminent success when used in
collaboration with other hiring assessments. Moreover, the cognitive ability tests measure
intelligence and ability to learn, whereas, in some roles, experience and knowledge play a more
significant role than learning new things.
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Suggest the same test for every role
Every job role is distinct from one another. Complex jobs with higher training demands require
cognitive ability tests; hence, the recruiters need to use various tests to assess a candidate
multi-dimensionally. This is true for more senior roles or leadership roles. Similarly, for junior
positions, only the relevant tests for that specific role are adequate.
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Be biased
The primary reason behind adopting cognitive ability tests is to hire without any bias. Ensure that
the tests you create or use are not supporting systematic bias as a part of standardized tests.
The recruiters should be on alert and vigilant in spotting any biases.
11 Advantages of Cognitive Ability Testing During the Recruitment Process
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Drop in Time to Hire
Recruiters continually look to reduce the time to hire; at times, the hiring processes can be lengthy and exhaustive. Using cognitive ability tests, recruiters can speed up the hiring process and arrive at a candidate shortlist faster. Naturally, the interviews get aligned quickly, and decisions are way quicker.
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Predicting Job Performance
The recruiters use cognitive ability tests mainly to predict the job performance of candidates. To gain an insight into how well a new candidate can learn new skills, follow instructions, and communicate with others, cognitive ability tests are the best choice.
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Simple to Administer
Many hiring techniques are high-priced and time-consuming to conduct. In comparison, these tests are easy to add to your hiring process. The recruiters can use an online platform to run the tests and get quick data to verify.
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Highly Customizable
Cognitive ability tests are readily customizable. Recruiters can make a customized test using a combination of the skill tests as per the specific job role.
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Inclusion of Distinctive Competencies
A competency is a group of skills needed to do a specific job. Cognitive ability tests include all essential competencies to ensure a holistic evaluation of the candidates.
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Effective Screening
Using the cognitive ability test results, recruiters can ensure that only competent candidates go to the next level of the recruitment cycle. It is an effective screening tool to select the candidates at the initial stages of the recruitment process.
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East to Scale
Cognitive skills tests are conducted on computers or online, and hence they can be achieved with one or many candidates simultaneously. Scalability is a direct benefit of cognitive ability tests.
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Reduce Unsuccessful Hires and Enable Quality Hiring
According to the REC ( Recruitment and Employment Confederation (REC) report, “The cost of a bad hiring decision can be up to 3.2 times their annual salary.”
No recruiter wants that to occur. Hence, they look to cognitive ability tests to make better hiring decisions. By gaining data on essential factors, companies and recruiters save time and money by avoiding hiring an incorrect candidate.
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An Inexpensive method
Cost is an essential factor in the hiring process, and naturally, recruiters are expected to keep it low. However, considering that the tests can improve the quality of the hire, these are relatively inexpensive hiring tools. Moreover, all we need to conduct these tests are computers and an internet connection, and grading happens automatically without any actual human involvement.
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Increased Retention
The attrition rate is a big concern for companies and recruiters likewise. By hiring candidates who perform well on cognitive ability tests, recruiters can employ people with good job-fit and skills aligned to the role. Over time, the more these tools are used, recruiters might see an improved retention rate.
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Helps the Company be Successful
The data you obtain from the cognitive ability of the candidates is beneficial. It enables recruiters to hire for the skills needed
right now and keep the future in mind. Adding a cognitive ability test into the hiring process can be an efficient way to achieve
company success. After all, the recruiters are hiring people who may lead the company tomorrow.