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SAP Customer Engagement Center Skills Test sample questions SAP Customer Engagement Center Skills Test sample questions

SAP Customer Engagement Center Skills Test

Topics covered

  • SCP Cockpit
  • Configuration
  • Communication Systems
  • S/4 HANA System
  • Engagement Center
  • Cloud Platform Integration
  • Test Duration: 20 minutes
  • No. of Questions: 10
You can customize this test by
  • difficulty level
    Setting difficulty level of test

    Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels.

  • multiple skills
    Combining multiple skills into one test

    Add multiple skills in a single test to create an effective assessment. Assess multiple skills together.

  • add your own questions
    Adding your own questions to the test

    Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more...

  • tailor-made test
    Requesting a tailor-made test

    Get a tailored assessment created with the help of our subject matter experts to ensure effective screening.

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“Thanks to Customer Success Team of iMocha, they have shared the best practices of quick test creation & also helped us in training all our recruiters for various functionalities of the tool. Now my team of 25 recruiters has adopted this measure & it has done wonders for our clients.”

Vipin Sharma, Mobile Programming

“We are very excited about the AI EnglishPro. Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. We look forward to using it for all our future hires.”

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About SAP Customer Engagement Center Skills Test

SAP Customer Engagement Center is a contact center or calls center solution that stands in between self–service solutions such as Conversational AI and field service solutions such as core systems. It is a solution that can be integrated with various front-end office processes and also is a part of SAP C/4 HANA. It is a solution that will engage customers in their buying journey and will provide service support offered by service teams. 

SAP Customer Engagement Center skills test helps recruiters and hiring managers assess candidate’s customer engagement skills. SAP Customer Engagement Center online test is designed by experienced subject matter experts (SMEs) to evaluate and hire SAP customer engagement executive as per the industry standards.

SAP Customer Engagement Center skills test helps to screen the candidates who possess traits as follows:
 

  • Ability to work with SAP Service Cloud Engagement Center
  • Experience in SAP Cloud Platform Integration
  • Knowledge of communication systems and data exchange between S/4 HANA and SAP Cloud Engagement Center
  • Knowledge of business partner roles and services in the Engagement Center

 
SAP Customer Engagement Center online test is a secure and reliable way of candidate assessment. You can use our role-based access control feature to restrict system access based on the roles of individual users within the recruiting team. Features like window violation, image, audio & video proctoring help detect cheating during the test.
 
This test may contain MCQs (Multiple Choice Questions), MAQs (Multiple Answer Questions), Fill in the Blanks, Whiteboard Questions, Audio / Video Questions, LogicBox (AI-based Pseudo-Coding Platform), Coding Simulators, True or False Questions, etc. 

This SAP Customer Engagement Center Skills Test is useful for hiring

  • Customer Engagement Executive
  • Principal SAP Engagement Manager 
  • SAP C4C Developer
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